REVIVING WELLS PSYCHOTHERAPY

Concerns and complaints

If you have a concern about counselling with Karen, an enquiry or this website, you can raise it directly by email or telephone.

Contacting Karen

Contact Karen Anaman at rwpsychotherapy@outlook.com or call 07818 224538.

Explain what happened, any relevant dates and what you would like Karen to consider. Include a way to contact you. You do not need to use the website’s consultation enquiry form to raise a concern; you can contact Karen directly using the details above.

Independent guidance about counselling

If you are unsure about something that happened in therapy or feel uncomfortable raising it with your therapist, BACP’s Get help with counselling concerns service provides information and guidance about what you can do next.

BACP also explains how to complain about a BACP member, including its process and requirements.

Concerns about personal information

You can contact Karen about how your information has been handled. The ICO provides information on making a data protection complaint. See also the information on website privacy.

Help using the website

If a website barrier prevents you from contacting Karen, you can use the email address or phone number above. The accessibility page explains the website’s controls and how to report a difficulty.